Privacy Policy - Oryon Inspection

1. General Information

This Privacy Policy describes how Oryon Inspection collects, uses, and protects personal and operational data entered by users within the property inspection system. By creating an account and using the app or web dashboard, the user agrees to the terms described herein.

2. Data Collected

During the use of the system, we may collect and store the following categories of data:

2.1 Account Data

Full name
Email address
Contact phone
Authentication data (Firebase Auth)

2.2 Operational Data (Entered by the User)

Property addresses
Resident/tenant information
Detailed inspection data (photos, observations, property condition, etc.)
Inspection schedules and timelines
Digital signatures (inspection report PDFs and related documents)
Team members and inspectors list
Activity logs and sharing history of inspections

2.3 Billing Data

Payment history
Subscription plan information (via Stripe)

Full credit card data is not stored by Oryon Inspection. Payment processing is securely handled by Stripe.

2.4 App Usage Data

Feature interaction history and general app usage metrics
User settings and preferences
Technical logs such as device model, operating system, IP address, and browser

2.5 Location Data

Property location information as entered by the user during inspections (via address or ZIP code)
We do not collect real-time geolocation from the user

3. Purpose of Data Processing

Data is processed for the following purposes:

To enable full functionality of the property inspection workflow
To generate technical reports and PDF documents
To provide organized history and access to inspection data
To manage accounts and subscription plans
To provide technical support and platform improvements
To comply with legal, billing, and security requirements when applicable

4. Use of Artificial Intelligence (AI)

Some features use artificial intelligence to assist in generating observations, item descriptions, or suggestions during inspections.

AI analyzes only the data provided by the user to generate useful insights.
Users are responsible for reviewing and confirming AI-generated suggestions before including them in reports.
No data processed by AI is used to train external or public models.

5. Digital Signatures and User Responsibility

The platform allows the generation and collection of digital signatures associated with inspection reports and related documents.

The administrator (account owner) is responsible for choosing who receives signature links.
Any simulation, forgery, or unauthorized signing of documents is strictly prohibited.
Users are solely responsible for ensuring the authenticity of signatures and for correctly identifying signatories.
Oryon Inspection is not liable for any improper use, false representation, or disputes arising from signatures managed directly by the user or their team.

6. Data Storage and Security

Data is stored in cloud servers located in the United States (Firebase / Google Cloud). We apply security best practices and access controls to protect user information.

Advanced database security rules and access restrictions are implemented.
All communication with the platform is encrypted via HTTPS.
Access to data is limited to authenticated and authorized users only.

7. Data Sharing

We do not sell, rent, or disclose user data to third parties, except in the following situations:

When required for payment processing (Stripe).
When data is shared directly by the user (e.g., reports or documents).
When required by law, court order, or applicable regulation.

8. Data Retention

Data remains stored for as long as the account is active. If the user requests account deletion, all associated data will be permanently deleted, unless retention is legally required.

9. User Rights

Users may, at any time:

Request access to their stored data.
Correct or update account and operational information.
Request full account and data deletion.
Request clarification regarding how their data is processed.

Requests can be made via email or through the in-app support channel made available by Oryon Inspection.

10. Legal Basis for Processing

Data is processed based on the following legal grounds:

User consent.
Contractual obligation related to the provision of the service.
Legitimate interest in improving security, performance, and usability.

11. Policy Updates

This Privacy Policy may be updated at any time to reflect improvements, legal changes, or new platform features. If a significant modification occurs, users may be required to accept a new version before continuing to use the system.

12. Contact

For privacy-related inquiries or data deletion requests, please contact our support team via the app or through the email address below:

Email: support@oryoninspection.com

13. Privacy Acceptance

By creating an account or continuing to use the application, the user acknowledges that they have read, understood, and agreed to this Privacy Policy.